He won’t even email me back. He offered me a deal on a rack but I called cbi and they gave me an even better one.
There was no new news to report. I am trying here, but you need to try to be patient. There are people that have been waiting longer than you... When there was an update, I let you know every time.
I will admit, we are behind on your order. The powder coat company we use is usually a one week turn around, it took them 4 weeks. There is only so much I can do once it is at powder coat. They kept pushing me out and pushing me out too. They told me a week, then another week, then another week and finally brought it to me this morning.
I have been nothing but responsive. You have been emailing me, messaging me on Tacomaworld and Instagram and messaging our Ambassadors which won't really help you much because they aren't running the shop, I am. They all have been messaging me to let me know and I have been telling them the same answer I have been telling you. No offense but eventually I stopped replying to you because every time I stop to tell you the same answer, it puts me more behind on the other 100+ orders I am trying to build and ship.
I emailed you this morning. Your order came back from powder coat at 9am today. I put it on a pallet and FedEx is in route to pick it up.
This delay is an anomaly for us. When it rains it pours. In 6 weeks we had equipment breakdowns, powder coat delays, material delays, and personnel issues internally. We aren't thrilled about being late, just as much as you aren't thrilled about us being late.
EDIT: Sorry. This was a response to
@Catfish . I tagged Jay by mistake.