I am having an issue with the brakes on my '20 DCSB OR. They squeak all the time, it's embarrassing to drive, my wife won't let me drive it around her family or friends because it sounds like the brakes are failing. The Toyota dealership in Bend OR has refused to do anything, they have refused to do so much as resurface the rotors, change pads, or anything other than say "we couldn't find anything wrong, too bad for you".
Now that I've vented, is this typical of Toyota dealerships? Is the warranty worthless? Is it because Tacomas are relatively cheap? My FIO loves his Toyota dealership, granted he has a '20 LC and before that a '17 sequoia limited, so I'm sure they care more about his happiness.
Should I just give up on having my vehicle serviced at the dealership, and accept that I will have to pay out of pocket for repairs or do them myself? It seems like my local dealership will be of Zero help unless the issue is obvious enough for a shade tree mechanic to diagnose.
About a month before I bought the Tacoma, my wife bought a new Subaru, her experience has been 100% the opposite when dealing with Subaru. Her car was experiencing the same issue, Subaru started with resurfacing the rotors, then the pads. It worked for a while, then they started to squeak again, we contacted Subaru and they replaced all the brake surfaces (pads and rotors), turns out they stopped using copper in brake pads, and that was causing the brakes to squeak, so they released a new pad design that fixed the squeak.
Now that I've vented, is this typical of Toyota dealerships? Is the warranty worthless? Is it because Tacomas are relatively cheap? My FIO loves his Toyota dealership, granted he has a '20 LC and before that a '17 sequoia limited, so I'm sure they care more about his happiness.
Should I just give up on having my vehicle serviced at the dealership, and accept that I will have to pay out of pocket for repairs or do them myself? It seems like my local dealership will be of Zero help unless the issue is obvious enough for a shade tree mechanic to diagnose.
About a month before I bought the Tacoma, my wife bought a new Subaru, her experience has been 100% the opposite when dealing with Subaru. Her car was experiencing the same issue, Subaru started with resurfacing the rotors, then the pads. It worked for a while, then they started to squeak again, we contacted Subaru and they replaced all the brake surfaces (pads and rotors), turns out they stopped using copper in brake pads, and that was causing the brakes to squeak, so they released a new pad design that fixed the squeak.