About a month ago I began looking for bed stiffners. I used this forum to read each person's review and customer service experience.
I decided on Rago Fabrication for three reasons:
1. Stainless construction
2. US company
3. Overall good reviews of their products and support.
I ordered my stiffners, used a discount code provided through the forum and waited. A few days later my package arrived and I tore into it. The packaging was superb, the quality was top notch and the directions (video link) made installation easy.
About a week after I installed the stiffeners, which I am very happy with, I received an email from Rago Fabrication. The email was the dreaded "would you leave us a review" type. Now I'm not opposed to leaving reviews, however in the current era of everyone asking for a review for everything you purchase it gets exhausting. I mean really....Amazon wants to know what I think of my detergent....it's great Amazon, its great for the 100th time.
This time however based on the help I received through forum topics and members here, I felt I owed Rago Fabrication. So I began typing. I published my review and sent it into the interweb. Done right....not so fast.
A few days later I received another email thanking me for my review (typical), but this time there was another request. The request, "What size shirt do you wear?" Honestly I was a bit taken back, I have never received a follow up email asking if a company whose product I purchased could send me something else. So naturally, I need another shirt, and I replied. A short time later tracking information was provided and yet another "Thank you ".
Well today my "Goodie" pack arrived.
T-shirt, bottle opened and a hand written thank you card.
BRAVO RAGO FABRICATION....BRAVO.
This business has earned my business for many accessories to come. I'd suggest you give them a solid look when you are in the market for a product. I know I will.
I decided on Rago Fabrication for three reasons:
1. Stainless construction
2. US company
3. Overall good reviews of their products and support.
I ordered my stiffners, used a discount code provided through the forum and waited. A few days later my package arrived and I tore into it. The packaging was superb, the quality was top notch and the directions (video link) made installation easy.
About a week after I installed the stiffeners, which I am very happy with, I received an email from Rago Fabrication. The email was the dreaded "would you leave us a review" type. Now I'm not opposed to leaving reviews, however in the current era of everyone asking for a review for everything you purchase it gets exhausting. I mean really....Amazon wants to know what I think of my detergent....it's great Amazon, its great for the 100th time.
This time however based on the help I received through forum topics and members here, I felt I owed Rago Fabrication. So I began typing. I published my review and sent it into the interweb. Done right....not so fast.
A few days later I received another email thanking me for my review (typical), but this time there was another request. The request, "What size shirt do you wear?" Honestly I was a bit taken back, I have never received a follow up email asking if a company whose product I purchased could send me something else. So naturally, I need another shirt, and I replied. A short time later tracking information was provided and yet another "Thank you ".
Well today my "Goodie" pack arrived.
T-shirt, bottle opened and a hand written thank you card.
BRAVO RAGO FABRICATION....BRAVO.
This business has earned my business for many accessories to come. I'd suggest you give them a solid look when you are in the market for a product. I know I will.
